Terms and Conditions

Last updated: 17/08/2025

Welcome to Junaid’s Designs. By using this website, you agree to comply with and be bound by the following terms and conditions.

1. Services Offered

We provide bespoke bathroom design services, including site surveys, floorplans, product sourcing, and 3D renders. No products or physical goods are sold directly through this website.

2. Contact & Enquiries

Visitors may submit contact forms to request services. Submission of a form does not guarantee service provision. We reserve the right to decline any request at our discretion.

3. Intellectual Property

All content on this website, including designs, images, logos, and text, is the property of Junaid’s Designs and may not be copied, reproduced, or distributed without prior written permission.

4. Limitation of Liability

Junaid’s Designs is not liable for any indirect, incidental, or consequential damages arising from the use of this website or our services.

5. Contact

For any questions regarding these terms, please contact: info@designs-by-j.uk

Refund Policy – Junaid’s Designs

At Junaid’s Designs, we pride ourselves on delivering luxury bathroom design services, high-quality products, and reliable installations through our trusted partners. Please read the following refund policy carefully.

1. Design Services

  • All digital designs, renders, drawings, and specifications are non-refundable once delivered.

  • If a client is not satisfied, reasonable revisions will be provided based on the purchased package.

  • Full refunds are only available if a project is cancelled before any design work begins.

  • If design work has commenced, partial refunds may be granted at our discretion, minus the cost of work already completed.

2. Product Purchases

  • Products supplied through Junaid’s Designs are subject to the manufacturer’s or supplier’s return policies.

  • Custom, special-order, or made-to-measure items are non-refundable once ordered.

  • Standard items may be returned within 14 days of delivery if unused, in original packaging, and in resalable condition.

  • Return shipping costs are the responsibility of the client unless the item is faulty or damaged on arrival.

  • Faulty or damaged items will be replaced or refunded in accordance with the supplier’s warranty.

3. Installations

  • All installation work is carried out by our trusted building partners.

  • Payments for installation services are subject to the installer’s terms and conditions.

  • While Junaid’s Designs will assist in resolving concerns with the installer, we are not liable for refunds related to installation work.

4. Exceptional Circumstances

  • Refunds outside the above terms may be considered in exceptional cases at the sole discretion of Junaid’s Designs.